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Kids of all ages

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Deliveries within Germany:

We charge lump sum shipping costs of 6,90 € per order.

From a order value of 50.00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

We charge a lump sum shipping cost for deliveries to foreign countries as follows:

Lieferungen nach Österreich:

Ab einem Auftragswert von über 500,- € erfolgt Ihre Lieferung versandkostenfrei.

Bis zu einem Auftragswert von 500,- € kostet die Lieferung nach Österreich pauschal 15,90 €. Die Lieferung erfolgt in der Regel per DHL.



Lieferungen in die Schweiz:

Für Kunden aus der Schweiz empfehlen wir MeinEinkauf.ch. Dann entsprechen die Versandkosten den innerdeutschen Versandkosten.

Direktlieferungen in die Schweiz kosten pauschal 65,- € und werden per UPS Tür-zu-Tür durchgeführt. Bitte beachten Sie, dass zusätzlich Einfuhrzölle und Einfuhrumsatzsteuer entrichtet werden müssen.



Lieferungen in die EU (ausser Österreich):

Lieferungen in die Mitgliedsländer der EU (ausser Österreich) kosten pauschal 35,- €. Die Lieferungen werden in der Regel per DHL oder Fedex durchgeführt (UPS auf Wunsch möglich).



Lieferungen in Länder ausserhalb der EU:

Lieferungen in Länder ausserhalb der Europäischen Union (ausser Schweiz) kosten pauschal 125,- €. Die Lieferungen werden in der Regel per Fedex durchgeführt (UPS, DHL auf Wunsch möglich).














Delivery of download items:
 
Supply of download products: Download products (digital content which is not supplied on a physical data carrier) do not incur shipping costs.


The customers can download the Download items via a link shared through email.
This email is sent with the access data for the Download within 48 hours after placing the order (in case an advance payment has been agreed upon, after the payment authorisation).


Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 3 - 7 days, in case of foreign deliveries, within 7 - 10 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Terms of payment

In case of deliveries within Germany, you have the following payment options:

Payment in cash at the time of collection
-  Prepayment via transfer
Payment via credit card
Payment via PayPal
Payment via PayPal Express
Payment by invoice
Payment via Sofortüberweisung [immediate transfer]
-  PayPal Ratenkauf


In case of deliveries to a foreign country, you have the following payment options:

-  Payment in cash at the time of collection
-  Prepayment via transfer
Payment via credit card
-  Payment via PayPal
Payment via PayPal Express
Payment via Sofortüberweisung [immediate transfer]


Further details on payment

 

Payment by invoice is only for authorities and public institutions.

The invoice amount is to be settled at the time of payment on invoice within 7 days.

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.